Marketing Analyst Officer (f,m,x)
As part of the Communication and Fundraising department, the Marketing Analyst Officer is responsible for analyzing donations and donor profiles. He/she acts under the supervision of the Fundraising analyst and works in close collaboration with other members of the Communication and Fundraising team, colleagues in other departments and peers in the movement.
Job Objectives
Provide the reports, campaign assessments and analysis needed to monitor the section's performance and manage the database (CRM).
Responsabilities :
Management and use of CRM (Eudonet):
He/She ensures the use of CRM data.
He/She analyzes CRM data using statistical tools (Excel, Access, etc.).
He/She ensures monthly reporting of data collection results and dashboards (Power BI).
He/she develops follow-up tools to automate tasks at departmental level.
Analysis and performance:
He/She is in charge of analyzing and publishing the section's KPIs (Key Performance Indicators) for the international movement.
He/she carries out ad-hoc studies at the request of colleagues or managers.
Campaign analysis:
He/She identifies the cohorts to be targeted and ensures the targeting of marketing campaigns (filters via CRM).
He/she analyzes and monitors the performance of fundraising campaigns by channel (digital / paper / telemarketing etc.).
International:
He/she participates in the Analyst working groups of the MSF international organization.
Education & Experience required
- Background in Marketing / Statistics / Management
Master's level / equivalent (MBA) or Ecole Supérieure de Commerce
Very good knowledge and experience in statistics and research techniques
Experience of working with a CRM (Eudonet or other) is a plus
Excellent command of Excel and Power BI
French and English required
Soft skills :
OUR MANAGERIAL VALUES ARE YOUR PERSONAL VALUES:
Respect, Transparency, Accountability, Integrity, Trust, Empowerment
Results-oriented
Dynamic, positive and proactive
Team player
Flexible
Collaborative and transparent with other team members, the MSFL Luxembourg office and the international network.
Motivation for MSF's mission and values
Adhere to MSF Behavioral Commitments
Conditions :
- Position based in Luxembourg, with one or two trips abroad per year.
12-month fixed-term contract under Luxembourg law, full-time (40 hours / week)
Health insurance for hospitalization covered at 100% by MSF
Meal vouchers with a face value of €8.40 (2/3 paid by MSF)
Gross monthly salary of €3560
Starting date: ASAP
How to apply?
Please fill this form and upload your CV and cover letter before 18/08/2024
MSF values diversity and is committed to create an inclusive working environment. We welcome applications from all qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.
The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your personal data. For more information, consult our privacy notice to job applicants https://msf.lu/en/privacy-notice-for-msf-luxembourg-job-applicants .